Team Descriptions
The following Information and Educational Technology (IET) teams routinely hire student employees through the Student Professional Development Program to work on technical and non-technical projects, including but not limited to, website and application development, data system management, campus communications, and information security.
Computer Lab Management
The Computer Lab Management team supports IET computer classrooms and computer labs across the UC Davis campus. The team helps maintain reliable learning environments used by hundreds of faculty members and thousands of students for classes, coursework, and academic activities.
Student employees on the team can expect to gain hands-on experience with customer service, technical troubleshooting, classroom technology support, and computer lab operations while working in a collaborative team environment. Team members have opportunities to develop communication, problem-solving, and technical support skills, with additional opportunities for leadership and peer mentorship.
Enterprise Applications Development
The Enterprise Applications Development team develops and supports enterprise software solutions that advance UC Davis’s teaching, research, and administrative missions. The team designs, builds, and maintains complex applications and system integrations that connect data and services across the university. Their work supports a wide range of campus technologies and services, including Lecture Capture, the Canvas Data Provision System (CDPS), MyInfoValue (MIV), APHID, ASIS, and the Graduate Studies application suite. Student employees on the team can expect to gain hands-on experience working with enterprise-scale systems, software development practices, and cross-functional collaboration while contributing to applications used throughout the UC Davis community. Team members have opportunities to develop technical skills in application development, integrations, automation, testing, and user-centered design within a collaborative and agile environment.
Enterprise Platforms
The Enterprise Platforms team designs, operates, and advances cloud and application platforms that support innovation and enterprise services across UC Davis. The team develops and manages AggieCloud, the campus cloud brokerage platform that automates provisioning, access management, and billing for AWS and Azure accounts. The team also supports enterprise tools such as AggieService, a Salesforce-based HR and administrative platform, and contributes to the AggieAI initiative that expands AI application development across campus.
Student employees on the team can expect to gain hands-on experience working with cloud technologies, automation, and modern development practices while contributing to systems used throughout the UC Davis community. Team members have opportunities to build technical skills in AWS, Azure, Python, JavaScript, Terraform, CI/CD workflows, and enterprise platform development within a collaborative environment.
IET Communications
The Communications team supports strategic communications and digital content initiatives across Information and Educational Technology (IET) and the broader UC Davis community. The team develops and maintains web content, creates internal and external communications, and produces stories that highlight the impact of technology, services, and innovation across campus.
Student employees on the team can expect to gain hands-on experience with professional communications, web content management, digital storytelling, and campus outreach while contributing to projects that inform and engage the UC Davis community. Team members have opportunities to build writing, editing, and communication skills through website updates, formal communications, newsletter articles for the IET Insider, and stories developed in collaboration with the UC Davis Strategic Communications office.
Information Security Office Risk and Compliance
The Information Security Office (ISO) Risk and Compliance team supports UC Davis’s Supplier Risk Management Program by evaluating the security practices of prospective and existing service providers. The team researches and assesses security information related to third-party services and products to help identify and reduce potential risks to the university.
Student employees on the team can expect to gain hands-on experience with cybersecurity concepts, risk assessment processes, security research, and compliance practices while contributing to initiatives that help protect university systems and data. Team members receive training in security terminology, risk management frameworks, and industry best practices, with opportunities for long-term student employees to contribute to additional cybersecurity and information security initiatives across campus.
Lecture Capture
The Lecture Capture team supports teaching and learning by providing students with on-demand access to recorded course materials. The team records and streams lecture content from more than 150 classrooms across campus and manages the AggieVideo service, delivering approximately 200 hours of video content to Canvas each day.
Student employees on the team can expect to gain hands-on experience with classroom media technology, video production workflows, and live support operations while helping ensure high-quality instructional recordings for the UC Davis community. Team members have opportunities to develop technical and problem-solving skills by operating remotely managed recording systems, monitoring live captures, troubleshooting technical issues in real time, and supporting large-scale media delivery services.
Service Management Office
The Service Management Office team supports the ServiceNow platform used across UC Davis for incident management, service requests, workflow automation, and knowledge management. The team works collaboratively to design and maintain processes that help campus units deliver efficient, reliable, and user-friendly IT services. Their work includes configuring workflows, optimizing platform features, maintaining the campus knowledge base, and supporting service delivery for thousands of users across the university.
Student employees on the team can expect to gain hands-on experience with IT service management (ITSM), knowledge management, platform configuration, and quality assurance within an enterprise technology environment. Team members have opportunities to build technical and professional skills by creating and publishing knowledge articles, testing ServiceNow upgrades and enhancements, assisting with catalog item development, and learning foundational ServiceNow development concepts such as UI policies, client scripts, and portal configuration. Students are also introduced to accessibility practices, AI capabilities, Agile workflows, and collaborative service improvement initiatives.
Student Advising Technology
The Student Advising Technology team develops and supports tools that enhance the educational planning experience for students and advisors across UC Davis. The team maintains systems such as the Online Advising Student Information System (OASIS), the Advising Appointment System, and cloud-based degree audit applications that help students navigate their academic journey.
Student employees on the team gain hands-on experience designing and developing scalable web applications, creating responsive and accessible user experiences, and delivering technical solutions that support the campus community. Team members collaborate on real-world projects using modern web technologies while contributing to tools used by thousands of students and staff.
Systems Administration Services
The Systems Administration Services (SAS) team supports and safeguards UC Davis infrastructure across on-premises and cloud environments through comprehensive system administration, security, monitoring, and compliance services. The team helps ensure reliable and secure technology operations for departments across campus while maintaining high availability for students, faculty, and staff.
Student employees on the team can expect to gain hands-on experience with enterprise infrastructure, cloud services, system monitoring, automation, and cybersecurity practices while supporting large-scale campus technology environments. Team members have opportunities to build technical skills in Linux and Windows administration, cloud platforms, scripting, infrastructure management, troubleshooting, and operational support within a collaborative enterprise IT environment.
Web Development
The Web Development team designs, builds, and supports the university’s core web publishing platforms and digital experiences. The team develops and maintains SiteFarm, the Drupal-based content management system that powers more than 1,100 UC Davis websites, as well as the UC Davis home page and a variety of specialized web applications and integrations that support teaching, research, and outreach across campus.
Student employees on the team can expect to gain hands-on experience with modern web development, cloud infrastructure, accessibility, user experience design, and AI-enabled tools while contributing to high-impact campus platforms. Team members have opportunities to build technical skills in Drupal, front-end and back-end development, web integrations, open-source technologies, and collaborative development practices within a multidisciplinary team environment.